Jack Spencer Walton

Four years at Oracle Health documenting revenue cycle management software for hospitals and clinics. Trained as a researcher with a background in English and medieval studies, with peer-reviewed publications.

• jackspencerwalton@proton.me
• linkedin.com/in/jackspencerwalton 
• github.com/jack-walton 

Experience

Technical Writer

Oracle | New York, NY

October 2021 – Present

• Documented next-generation Oracle Health revenue cycle management (RCM) products across the full product lifecycle, including UX research, component design, UI copy, help documentation, and release notes
• Interviewed engineers and subject matter experts to develop accurate technical content across complex healthcare domains
• Owned thousands of legacy Cerner RCM documents as copywriter and information architect for hospital and clinic customers
• Drove WCAG compliance initiative across documentation following Oracle’s acquisition of Cerner
• Collaborated with consultants and product owners to translate complex healthcare workflows into customer-facing content
• Helped develop Docs-as-Code workflows on the Process Board, integrating GitHub and GitLab into the team’s documentation pipeline
• Contributed to the Cerner Style Guide; proposed treating data as a singular mass noun, aligning usage with tech industry convention over academic style

Undergraduate Research Assistant

University of Missouri – Kansas City | Kansas City, MO

August 2020 – May 2021

• Digitized a 1904 illuminated manuscript held at the Nelson-Atkins Museum of Art
• Transcribed and translated the manuscript from French to English
• Co-authored and published peer-reviewed research in Different Visions

Education

University of Missouri – Kansas City

Bachelor of Arts in English Language and Literature

May 2021

• Magna Cum Laude (3.87 GPA)
• Minor in Medieval and Early Modern Studies

Projects

Technical Writing Portfolio

docs.jackwalton.net  — Portfolio featuring a user guide, a UX research paper, and an academic grant proposal.

Markdown Tutorial

learn.jackwalton.net  — Interactive Markdown tutorial with a live editor and syntax reference.

Publications

• Joseph Royer’s Homage to Medieval Langres  — Different Visions, co-authored with Virginia Blanton
• A Quantitative Analysis of the Royer Didier  — Daedalus, University of Missouri – Kansas City

Technical Skills

Languages: HTML, CSS, XML, JavaScript, PostgreSQL

Frameworks & Libraries: React, Next.js, Jekyll, Tailwind

Tools: OxygenXML, Vale, Figma, Jira, Confluence, GitHub, GitLab, Vercel, VS Code, SnagIt, Camtasia, Notion, Microsoft Office